Your privacy matters to acb8. This policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have over your own information.
SCOPE OF THIS POLICY: This Privacy Policy ("Policy") applies to all personal data collected by acb8 ("acb8", "we", "us", "our") through the acb8 website at acb8.one, any mobile-optimized versions thereof, and all associated services (collectively, the "Platform"). This Policy is incorporated by reference into the acb8 Terms & Conditions. By using the acb8 Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.
acb8 is committed to protecting the privacy and personal data of all users of the acb8 Platform. We understand that when you share your personal information with us, you are placing trust in us to handle it responsibly. We take that responsibility seriously.
This Policy has been prepared in compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines (DPA), its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC). It also reflects our obligations under the regulatory framework administered by the Philippine Amusement and Gaming Corporation (PAGCOR).
This Policy describes:
If you have questions about how acb8 handles your personal data, you can reach our Data Protection Officer at any time. Contact details are provided in Section 14 of this Policy.
For the purposes of the Data Privacy Act of 2012 and this Policy, acb8 acts as the personal information controller in respect of the personal data collected through the Platform. This means acb8 determines the purposes and means of processing your personal data.
acb8 has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and applicable data protection laws. You may contact the DPO using the details set out in Section 14 of this Policy.
Where acb8 engages third-party service providers to process personal data on its behalf (for example, payment processors or identity verification providers), those parties act as personal information processors and are bound by contractual obligations to process data only in accordance with acb8's instructions and applicable law.
acb8 collects the following categories of personal data from users of the Platform:
Sensitive Personal Information: Government-issued ID numbers, financial account details, and identity verification documents are classified as sensitive personal information under the Data Privacy Act of 2012. acb8 applies heightened security measures to the storage and processing of such data.
acb8 collects personal data through the following means:
We collect personal data directly from you when you:
When you access and use the acb8 Platform, certain technical and usage data is collected automatically through cookies, web beacons, log files, and similar tracking technologies. This includes your IP address, device identifiers, browser information, and your interactions with the Platform's features and games.
acb8 may receive personal data about you from the following third-party sources:
acb8 processes your personal data for the following purposes:
Marketing communications: You may opt out of receiving promotional emails and notifications at any time by updating your communication preferences in your account settings or by contacting acb8 support. Opting out of marketing communications will not affect the delivery of transactional or service-related messages.
Under the Data Privacy Act of 2012, acb8 relies on the following legal bases to process your personal data:
acb8 does not sell your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
We engage trusted third-party service providers to assist in delivering the acb8 Platform, including identity verification providers, payment processors (GCash, Maya, partner banks), cloud hosting providers, customer support platforms, and analytics services. These providers are contractually bound to process your data only on acb8's instructions and in accordance with applicable law.
acb8 may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), law enforcement agencies, or other government bodies where required by law, court order, or regulatory directive. Such disclosures will be made only to the extent required and in accordance with applicable legal procedures.
In the event of a merger, acquisition, restructuring, or sale of all or part of acb8's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Policy that result from it.
acb8 may share your personal data with other third parties where you have given your explicit consent to such sharing.
acb8 will never share your personal data with third-party advertisers, data brokers, or marketing networks without your explicit prior consent.
acb8 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
Upon expiry of the applicable retention period, acb8 will securely delete or anonymize your personal data in accordance with our data disposal procedures. Where data is anonymized rather than deleted, the anonymized data may be retained indefinitely for statistical and analytical purposes, as it can no longer be used to identify you.
acb8 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
While acb8 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your acb8 login credentials confidential and for notifying us immediately if you suspect unauthorized access to your account.
acb8 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how the Platform is used.
You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling strictly necessary cookies may impair your ability to use the acb8 Platform. For detailed instructions on managing cookies in your specific browser, refer to your browser's help documentation.
Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by acb8. To exercise any of these rights, please contact our Data Protection Officer using the details in Section 14.
Request a copy of the personal data acb8 holds about you and information about how it is processed.
Request correction of inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
Receive a copy of your personal data in a structured, commonly used, machine-readable format.
Request that acb8 restrict the processing of your personal data in certain circumstances, such as while a rectification request is being assessed.
Where processing is based on consent, withdraw that consent at any time without affecting the lawfulness of prior processing.
Lodge a complaint with the National Privacy Commission (NPC) if you believe your data protection rights have been violated.
acb8 will respond to all data subject requests within fifteen (15) business days of receipt. In complex cases, this period may be extended by a further fifteen (15) business days, and you will be notified of the extension and the reason for it. We may need to verify your identity before processing your request.
The acb8 Platform is strictly intended for individuals who are 21 years of age or older, in accordance with PAGCOR regulations governing online gaming in the Philippines. acb8 does not knowingly collect personal data from individuals under the age of 21.
If acb8 becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered an account on the acb8 Platform, please contact us immediately using the details in Section 14.
Parents and guardians: If you are concerned that a minor in your household may be accessing the acb8 Platform, we recommend using parental control software to restrict access to online gaming sites. Contact acb8 support for guidance on available tools.
acb8 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision is displayed at the top of this page.
When material changes are made to this Policy, acb8 will notify registered users via email and/or through a prominent notice on the Platform prior to the changes taking effect. We encourage you to review this Policy periodically to stay informed about how acb8 protects your personal data.
Your continued use of the acb8 Platform following the publication of a revised Privacy Policy constitutes your acknowledgment of the updated Policy. If you do not agree to the revised Policy, you must cease using the Platform and may request account closure.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by acb8, please contact our Data Protection Officer:
If you are not satisfied with acb8's response to your data protection concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. The NPC is the independent regulatory body responsible for administering and enforcing the Data Privacy Act of 2012. Information on how to file a complaint with the NPC is available through official Philippine government channels.
Six core principles that guide how acb8 handles your personal data.
acb8 collects only the personal data that is strictly necessary for the purposes described in this Policy. We do not collect data speculatively or beyond what is required by law or contract.
All sensitive data stored on acb8 systems is protected with AES-256 encryption at rest. Data in transit is secured with TLS protocols, keeping your financial and identity information safe.
acb8 processes personal data in full compliance with Republic Act No. 10173 — the Data Privacy Act of 2012 — and the guidelines of the National Privacy Commission of the Philippines.
acb8 will never sell your personal data to third-party advertisers, data brokers, or marketing networks. Your data is used solely to deliver and improve the acb8 Platform and to meet legal obligations.
acb8 is committed to honoring all data subject rights under the DPA 2012 — including access, rectification, erasure, and portability — with responses delivered within 15 business days.
We believe you deserve to know exactly how your data is used. This Policy is written in plain, accessible language so every acb8 player — from Manila to Davao — can understand their rights.
Now that you know how acb8 protects your personal data, explore the casino or sign in to your account. We're committed to keeping your information secure every step of the way.
21+ only. Gambling is addictive. Know when to stop.